Roanoke General City News

Posted on: March 9, 2018

City prepares for snowfall in Roanoke

Roanoke, VA – In response to the National Weather Service’s snow forecast in the Roanoke area beginning this weekend, the city reminds residents to take the following precautions to prepare for winter weather conditions.

If snow accumulates on streets, the city will aim to clear 95% of the snow from major streets and Valley Metro bus routes within 24 hours after snowfall ends. Once that is accomplished, snow removal crews will aim to clear 90% of neighborhood streets cleared within the following 24 hours.

To help speed up the snow removal process, please park vehicles in a driveway or on one side of the street - the side with odd-numbered houses. This ensures that the plows will have enough room to effectively, and safely, clear your neighborhood street.

During a major snow event, nine City departments and more than 150 employees will work together around the clock to help minimize the storm’s impact on the community.

Ways to prepare for a winter storm: 

  • Prepare an emergency kit that includes: rock salt, warm clothing and proper footwear, a snow shovel, non-perishable food, first aid kit, water, pet food, flashlights, batteries, and blankets. Portable phone chargers are also recommended.
  • Always walk cautiously on snowy and icy walkways and look for black ice. Salt sidewalks and walkways to help reduce ice accumulation.
  • If you are planning to be outside, try to stay dry and change wet clothing frequently to prevent frostbite and hypothermia.
  • Avoid driving if possible. Always let a friend know your route and avoid backcountry roads, which are less likely to be pre-treated or plowed.

Important Phone Numbers: 

  • To report a power outage, please call AEP at 800-956-4237 or report it online:
  • To report problems related to water mains in the city, please contact the Western Virginia Water Authority at 540-853-5700.
  • In the event of a medical, fire, or police emergency, please call 911.

For general info about road conditions or to report a street that needs to be plowed, please call the Citizen Call Center at 540-853-2000.